Dometic


 

RE: Dometic Refrigerator Recall

Dear Valued Customer,

Dometic Corporation has determined that some of the refrigerators that it manufactured between April 1997 and May 2003 for installation in recreational vehicles may contain a defect that relates to motor vehicle safety. A program has been put into place that makes part ordering, installation, data entry and payment quick and easy. Here is a rundown of the recall:

THE PROBLEM

Under some circumstances, a fatigue crack can develop in the boiler tube of the identified refrigerators, which can permit the release of pressurized coolant solution. If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.

AFFECTED UNITS

The potentially affected refrigerators have the following model numbers:

NDR1062, RM2652, RM2662, RM2663, RM2852, RM2862, RM3662, RM3663, RM3862, RM3863

The possibly affected units have serial numbers beginning with the following combinations:
713xxxxx through 752xxxxx                        SOlxxxxx through 852xxxxx
901 xxxxx through 952xxxxx            001 xxxxx through 052xxxxx
101 xxxxx through 152xxxxx             201 xxxxx through 252xxxxx
301xxxxx through 319xxxxx

If the refrigerator is not one of the identified models, or if its serial number is not within the range specified above, it is not covered by this recall.

If you have information regarding the identity of any individuals who purchased one of these refrigerators, please call us promptly at 1-888-446-5157 so we can contact those individuals directly to arrange to have their refrigerators repaired at no charge.

Please fill out the form below and submit this.

 

Current owner name:

                  Address:,           ,          

                  Email:

Trailer Information:

VIN#                                 Year    Make                                Model

                                          

Refrigerator Information:

Model Num:                      Product Number:                   Serial Number:

                                          

Date of Trailer Purchase:          

Place of Trailer Purchase: